In-store pickup is available for all orders placed directly with JD Fabrications Inc. Please select warehouse pickup upon checking out.
Products ordered by themselves weighing under 100 lbs. will be shipped via UPS or Fedex Ground. Shipping times are calculated based on the date of shipment, not the order date.
Curbside Drop-off For Large Orders
Grills and other heavy products are shipped via freight carrier only. the appropriate shipping options are given during checkout. Freight deliveries are curbside delivery only (any white-glove services are not included).
Important Freight Information
All freight shipments will require access for a semi-truck and trailer to deliver. If you live in an area with limited access or outside of our delivery area, it may be necessary to pick your product up at the nearest freight terminal. We will not be responsible or compensate for additional delivery fees in these areas. If this is a concern in your area, your please contact our customer service team and we will be glad to discuss this with the freight company before the item is purchased. Freight cannot be shipped to a P.O. box; a physical address must be used at checkout.
For freight shipments going to a residential address, the shipping company will call you the day your order is delivered at the local terminal to schedule a delivery appointment. All residential freight orders require an appointment to be delivered. Oftentimes, the estimated delivery date on the freight carriers website will be incorrect because of the appointment policy. Do not make arrangements to stay home to accept delivery until the shipping company calls you to set an appointment.
Our complimentary lift gate service is available for all residential deliveries. The driver will take your delivery off the truck for you, but it is your responsibility to bring it onto your property. Please take a few minutes to examine the exterior of your package for any visible damage. You should unpack your item at the time of delivery in the driver’s presence. In the unlikely instance that you recognize damage, remember to note it on the Proof of Delivery (POD) slip that you’ll receive from the driver. Take photos of the noted damage and email them to us at Sales@jdfabrications.com. In most cases it is in everyone’s best interest to refuse delivery of the product if damage of any kind is noted. If you choose to accept the freight and noted damage on delivery slip, we will assist in filing any claims with the freight company for damage reimbursement. We will not be responsible for damaged items that are not noted on the POD. By signing the proof of delivery you accept ownership of the property in its current condition.